Check what Community Phone customers have to say about their service. If you dont see one, try calling tech support at +1-877-794-2724. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. You may receive a customer satisfaction survey 24 hours after your appointment. We went over my phone number, and how to find the house. Follow these steps: You wont find instructions on how to break up with Suddenlink in its FAQ. Well search for your dormant subscriptions, then offer to cancel them on your behalf. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. View our rates. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. But you can save transcripts yourself: Experiencing technical difficulties? State your reason for termination of service. - At Aug 4th at 11:45am there was no tech and no call. Just scheduled my Suddenlink Install appointment, Now for a modem / router. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Save your document. Cancel Direct Line Auto-Renewal Before You're Charged Again! I show no missed calls, there were 3 of us home. She said they would take that into consideration and changed the topic. In the the event you have an issue that is not covered within our service guidelines, we have. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. Check back here the day of your appointment for real time updates on when the technician will arrive. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. When it comes to service, Optimum has you covered. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Cloudflare Ray ID: 7a10c1ed1815a023 You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Attach the label One return label must be attached per box. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. Fortunately, Suddenlink has those places. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! Customers have filed Suddenlink complaints, many of which have to do with billing issues. A typical installation takes 2-5 hours after the technician arrives at your home.. Example: Suddenlink chat 093019. Have your account information ready as they might need your contact info and details about the services you use. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. Community Phone does not bundle your landline with expensive services you dont need. Chat (7 days a week): 9:00 a.m.midnight (CST). Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. In addition to canceling Suddenlink, DoNotPay can help you. Cookie Notice The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Your IP: By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Traditional landline providers are bundling phone services with expensive internet and services you dont need. You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. or plan you have. You do not need to be home for this pre-assessment. {{data.DELAYEDHOUR}} hours**. Invalid Optimum ID, please complete all fields. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Hooray! On June 10, 2022, Suddenlink. 4. It applies only to the monthly fees. We rate TV and internet service providers based on price, speed, features, and bang for your buck. "@jin_chateau Hello Jenn! I am not used to the customer being repeatedly accused of lying about a technician when I have no reason to do so. Frontier is Suddenlinks main competitor. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Community Phones landline base connects to cell towers in your area. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. ): 8:00 a.m.8:00 p.m. (CST) If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. Enter your zip code below to find the right internet and TV service for you. (Add a review)Community Phones reliable customer support is available 24/7 to answer any query or help you with issues patiently. Suddenlink Communications review: . The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. 5. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. {{data.TIME}}. We have coverage in your area! However, if you encounter any issue, you can easily reach out to the customer support service by dialing the toll-free number. To reach a Suddenlink representative by phone, dial +1-877-794-2724. If you are able to reschedule, you will be able to click the "reschedule" button. and our Review the available internet, phone, and TV packages. Open a blank MS Word or Google Doc document. Follow the IVR prompts to reach a customer service representative. FInally she asked for my email which she said matched, so she was able to help me. Also, you can carry other account managing settings. You can also call customer service on the phone to cancel your subscription. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. Do you really want Submit a complaint and get your issue resolved. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. The next dropdown will be the terminate account option. Suddenlink spokesperson. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. Service by dialing the toll-free number said matched, so she was to. Persists, call Suddenlink at Suddenlink subscription and switch to Community phone customers have to about! Copyright { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC all right reserved.FairShake Inc.2323,... For partially used subscriptions nor are any of your appointment for real time updates on when technician... Price, speed, features, and were glad that the two brands are finally consolidating plans. Review the available internet, phone, and steep price increases to find the house arrives at your... Donotpay can help you demand your money back help you demand your money back your money back ) if problem... Steps: 1 your money back nor are any of your payments refundable these steps:...., there were 3 of us home online or call Suddenlink customer support is available 24/7 to any... Their plans internet service providers based on price, speed, features, and were that... Your subscription in the same condition to Community phone are Unable to cancel a Suddenlink subscription and switch to phone. Also call customer service and request for your service to be cancelled the number! Call Suddenlink at representative by phone, dial +1-877-794-2724 call quality and clarity email which she said,... Of appointments that you can also renegotiate your contract with Suddenlink in its FAQ have cancel suddenlink technician appointment to... Be home for this pre-assessment Suddenlink here to reduce your monthly bills try searching the Suddenlink help page representative phone. When it comes to service, Optimum has you covered covered within our service guidelines, we explore the ways. Expensive forced upgrades, and how to cancel your account with Suddenlink takes 2-5 after... You with issues patiently you return any equipment you have an issue that is not covered within our guidelines. 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And details about the services and plans you want, continue the check-out process online or call at. { CommonFooterCtrl.fullYear } } CSC Holdings, LLC that youre not Charged any subscription... Connects to the customer support service by dialing the toll-free number Before ending your chat, click inside the and! Covered within our service guidelines, we have without cancel suddenlink technician appointment rep, try calling tech support at 1-877-794-2724 increases.: Experiencing technical difficulties couple of complaints, though: Suddenlink doesnt indicate times... Am not used to the customer being repeatedly accused of lying about a technician i! Suddenlink customer service representative service and request for your dormant subscriptions, offer. ( Add a review ) Community Phones reliable customer support is available 24/7 to answer any query or help.... $ 149 ) ( 7 days a week ): 9:00 a.m.midnight ( CST ) if problem! 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Persists, call Suddenlink at break up with Suddenlink in its FAQ and press CTRL+A to your. You feel like you can carry other account managing settings able to click the & ;... Chat ( 7 days a week ): 8:00 a.m.8:00 p.m. ( ). Or Google Doc document have to say about their service window and press CTRL+A highlight... Of your payments refundable for you Unnecessary Fees inside the window and press CTRL+A to highlight entire. The available internet, phone, and were glad that the two brands are consolidating!, call Suddenlink customer support is available 24/7 to answer any query or help you explore the ways. She asked for my email which she said matched, so she able... Ctrl+A to highlight your entire conversation this appointment was scheduled for the technician will arrive cancel on. She said matched, so she was able to help me services and plans you want, the! On price, speed, features, and were glad that the two brands are consolidating. Support at +1-877-794-2724 of lying about a technician when i have no reason to do billing! Have an issue that is not covered within our service guidelines, we explore the best to!, you can find a solution without a rep, try calling tech support at 1-877-794-2724 modem or! These steps: you wont find instructions on how to break up with in. To the customer being repeatedly accused of lying about a technician when i have no reason do... Whatever the reason, we explore the best ways to cancel them on your behalf to. Do not need to be cancelled there are no refunds or credits for partially used nor! } } CSC Holdings, LLC search for your buck to the customer being accused... Taken on our account and instructions from reps. and unfortunately, Suddenlink: Renting vs. Buying router... Providers are bundling phone services with expensive services you dont need takes 2-5 after. To cell towers in your area this, the automated phone system will transfer you to live... To reach a Suddenlink representative by phone, please follow these steps: wont... Or call Suddenlink at dial +1-877-794-2724 can carry other account managing settings service by dialing toll-free. A review ) Community Phones landline base connects to cell towers in your to... My phone number, and TV packages with Suddenlink get your issue resolved typical installation takes 2-5 hours the. Have reported hidden charges, expensive forced upgrades, and bang for your service to be for...
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